volunteer management policy

introduction

Earls Court Community Trust is a community trust with a wide range of theatre, music and community events as well as a film festival run entirely by volunteers, based in the Royal borough of Kensington and Chelsea. The company is a registered charity. The ethos of the arts trust is that all volunteers should experience a full and rewarding involvement with the theatre, or film or our musical events.

recruitment 

All volunteers are encouraged to sign up to our volunteers list managed by the ECCT Company Manager. Recruitment of volunteers is actively encouraged by the company via its website, social media and word of mouth.

process

Once an application / offer to volunteer is received by the ECCT, the applicant is in the first instance put in touch with our Company Manager for the particular theatre involvement in mind by the applicant. The Company Manager will be responsible for any induction necessary for the applicant including any health and safety issues pertinent to the volunteering involved. 

It is expected that the volunteer will seek any help and guidance from the Company Manager that they might want at any time. Agreement to any volunteering work should always be made with the Company Manager before work starts. 

safeguarding and grievance

ECCT has its own policies relating to safeguarding and grievance which all volunteers shall abide by. These policies will be made known to the volunteer by the Company Manager who shall receive acknowledgement that the volunteer has read them. 

Any concern raised by a volunteer shall be discussed with the Company Manager in the first instance for resolution by mutual agreement. If resolution is not achieved, then the concern in question will be advised to a Board member in accordance with the company’s policy and procedures. 

Termination of volunteer involvement

It is expected that the volunteer will inform the Company Manager in good time of ending involvement as a volunteer so that the ECCT can recruit a replacement where necessary. 

Earls Court Community Trust

Date of Policy:- 22nd May 2023

Reviewed:-  22nd May 2023